How to Setup rDNS?

Reverse DNS (rDNS) is a way to resolve an IP address to a domain name. You can set rDNS, sometimes referred to as PTR, by submitting a support ticket while logged into your client area and requesting that we set rDNS for you. When submitting the request, please use the following format.


Domain name

IP address


For example, if you wanted to set rDNS for the domain to the IP address the request would appear as follows.


If you’re making this request for multiple domains, the format is the same. For example, if you want to set rDNS for the domains and to the IP addresses and . the request would appears as follows.


By utilizing this format, this will ensure that your request is processed as quickly as possible and that there are no errors while processing your request.


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