If you have a cPanel account or a client who cannot log in to their cpanel on your server, you may follow these steps to reset the password for them
- Log into WHM with username root, and the password from you client profile. This may be done at YOURWEBSITE.com:2086
- Type List Accounts in the top-left box labeled Find
- Search for the cPanel account you wish to reset the password for
- Click the + sign next to their account and enter their new password in the box below. Then click Change
That’s it! You’ve reset the password.